Remote: Why a Blended onshore/offshore finance team works so well
Introduction: In the dynamic landscape of finance and accounting, CFOs and Finance Directors are constantly seeking innovative strategies to enhance efficiency, reduce costs, improve cash flow, and drive performance in their finance teams – particularly around month-end or quarter-end time! One approach gaining momentum is the adoption of a blended onshore and offshore finance team. …
Insight: Stay ahead in the job market trend with the latest insights and data
With talent at a premium in Australia, it’s clear that talent retention will be crucial for the rest of 2023 and into 2024, helping smart businesses create a competitive advantage. According to the latest Jobs and Skills Australia’s Labour Market Update 2023, labour market conditions in Australia were particularly robust in 2022 and the unemployment…
Opinion: Tis’ the Season for Scaling: Navigating the Hurdles of Boosting Your Customer Service Team for the Xmas Rush
The twinkling lights, the searing heat, and Mariah Carey’s “All I Want for Christmas Is You” on repeat – it’s (nearly) that time of year again. Yes, the holiday season is upon us, and whilst you’re probably thinking – what is this guy on about, footy finals haven’t even finished yet! – for many businesses,…
News: Hudson Receives Prized Accolade for Digital Transformation
Hudson’s successful transition to a technology-enabled service business has received national recognition after being named ‘One to Watch’ in the inaugural AFR Digital Transformation Leaders Awards. The awards, compiled in association with Boston Consulting Group (BCG), are designed to identify Australian companies that have successfully applied digital technologies and ways of working to enhance…
Insight: 4 reasons to pay remote talent well
A lot of articles have been written about the keys to outsourcing success. Tens of thousands of words detailing tips and advice to help companies get the most out of a resourcing strategy that can deliver huge benefits when done well but the risk of tears if enacted poorly. Define your goals. Choose the right…
Announcements: flexhive brings global recruitment to Deel’s international talent ecosystem
Deel, the global HR company, has partnered with Australian on-demand talent platform flexhive to provide global recruitment and talent management services to businesses that are on the hunt to recruit and retain the best talent from around the world. Backed by Hudson, one of the largest recruitment firms in the Asia Pacific region, flexhive is…
Insight: Five ways to improve contact centre performance
The contact centre environment has undergone a revolution in recent years. Gone are the days of massive rooms filled with hundreds of agents and constantly ringing phones. The rise of remote work and cutting-edge technologies have created a move towards global ‘customer experience’ teams that can increase efficiencies while reducing costs. New channels are also…
All Resources: How starting small can deliver big when hiring remote talent
When the possibility of outsourcing is first raised in many businesses, it is not uncommon for some decision-makers to feel overwhelmed. How will it work? Where will staff be based? How much will it cost? Who will be responsible for making it work? How long will we be locked in for? So many questions. So…