Customer
service jobs
A world of flexible customer service
jobs at your fingertips
Browse flexible customer service jobs from
diverse organisations now
Customer service job description
Customer Service Representatives play a pivotal role in businesses, supporting internal and external stakeholders. The job objective is to provide a high standard of customer service to offer a seamless end to end process and customer experience.
The Customer Representative will be responsible for the following, but not limited to:
- Answer incoming calls and respond to email correspondence in a fast-paced environment
- Display intermediate computer literacy skills and the ability to follow a process/script
- Build strong relationships with new and existing customer
- Process and track orders, and assist clients with transactions and inquiries
- Work effectively as part of a team environment to achieve own and team objectives
- Manage time and organise own workload against performance expectations
- Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met
- Share best practice thoughts, ideas and feedback with others and work together to meet all challenges in delivering a great customer experience.
Customer Service roles are different every day, so there will never be a dull moment!
The role demands professionalism, organisation, and a commercial attitude towards all levels of customers and staff:
- Previous experience (ideally min. 12 months) in Customer Service
- Experience in a high paced environment
- Proficient/clear communication skills
- Competent data entry skills
- Proficient with computers and the ability to quickly learn new systems
- Reliability, Adaptability and Punctuality
We have dozens of temporary positions in customer service near you. We're open to working holiday visa holders (if your visa is valid for the full duration of the contract).
If you're specifically looking for a call centre job, click here.
Customer service salary
| Contract / Temp | Permanent position | |
|---|---|---|
| Junior | AU$28 - NZ$23 per hour | AU$55000 - NZ$47000 per annum |
| Experienced | AU$32 - NZ$25 per hour | AU$63000 - NZ$50000 per annum |
| Senior | AU$35+ - NZ$30 per hour | AU$70000 - NZ$60000 per annum |
flexhive customer service recruitment process
1.
Preferences survey
2 - 3 minutes
2.
Be considered
Get served 2X more jobs and access our pre-employment perks.
Happy flexhivers
“I have had a great experience with flexhive by hudson, always checking in, quick and efficient. Just a great service”
Taylah Goswell
Corporate Services Assistant at QBE
“flexhive by Hudson place me quickly into a position that perfectly matched what I was looking for. My job is now offering a full-time permanent role with huge career progression.”
Gemma Weir
Receptionist, BOQ