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Contact Centre, Customer Care & CX
If you’re in need of top-tier customer service staff to join your team quickly, look no further than flexhive by Hudson, your premier destination for rapid and effective staffing solutions. Combining 30+ years of recruitment experience with our AI-powered digital staffing platform, finding the perfect candidates for your temporary and permanent customer service roles has never been easier.
Roles include:
- Customer Service
- Call Centre
- Contact Centre
- Customer Care
- Customer Experience
- Inbound Customer Care
- Outbound Customer Care
Your hiring options - simplified
Temporary staffing
Qualified candidates for temporary or casual customer service roles. We ensure you find the right fit for your staffing needs as fast as possible.
Permanent talent
Matching you with permanent customer service talent, ensuring you secure the ideal long-term addition to your team.
Volume recruitment
Our on-demand AI driven staffing platform makes volume recruitment easier than ever. Book a free demo.
Remote talent
Flexremote offers the top 5% remote support talent at 70% less cost. Giving you an end-to-end hiring solution.
Ready to hire? Let us take the pain out of salary benchmarking
Ready to hire? Let us take the pain out of salary benchmarking
We can help answer some simple questions regarding salary and cost FAST.
We can help answer some simple questions regarding salary and cost FAST.
We help our clients with very diverse role types
Inbound Sales Specialist
Accounts Admin Specialists
Live Chat Agent
Data Entry Expert
Customer Success Specialist
Outbound Sales Specialist
HR Admin
Officer
Payroll Specialist
Sales Development Representative
Finance Ops
Officer
Email Support Specialist
Admin Officer
Claims Specialists
Why choose flexhive by Hudson?
Quality at scale
30,000+ pre-qualified talent.
8,000+ qualified and available talent weekly.
Replacement guaranteed
Enjoy a flexible workforce while
preserving your team performance.
Adjust your speed
From 4 hours to 6 days.
You tell us how urgent your needs are.
Admin-free
Contract, payroll and modern award compliance.
24/7 Customer Support.
Download our free ebook on job market trends:
Stay ahead with the latest insights and data
Dive deep into the current job market trends and stand out from the competition
Recruitment process
for customer care roles
Discovery: Best match process
During our discovery process we will understand your business and role needs, discuss salary, location, culture fit as well as terms and pricing.
Match your needs with our talent pool
We use best in-class matching technology backed by experienced consultants to ensure we find you the best matched talent as fast as possible.
Select your talent
Whether you’re looking for a direct fill, or shortlist of talent your personal account manager will get back to you with the closest matched fit within one working day.
Onboard, hassle-free
Let us handle candidate screening, interview coordination, and meticulous background checks, including working rights verification, as well as manage offers and negotiations. Allowing you to focus what truly matters—your business objectives.
Fill out the form, and we’ll fill your staffing needs.
Happy flexhirers
"Each time we are impressed by the care taken to get to know us and our business not just the needs of the role. flexhive only send candidates through that they know will add to the culture of our organisation as well as meet the required skills and experience."
Rochelle Burdge
People, Culture and Operations Director at The Pharmacy Guild of Australia
“flexhive provides a recruitment solution to our temping needs. With friendly and helpful staff, Flexhive is a great solution to supporting recruitment needs!”
Lisa
HR Manager at Hansen Yuncken
Resources from our experienced consultants to you:
Insight: Five ways to improve contact centre performance
The contact centre environment has undergone a revolution in recent years. Gone are the days of massive rooms filled with hundreds of agents and constantly ringing phones. The rise of remote work and cutting-edge technologies have created a move towards global ‘customer experience’ teams that can increase efficiencies while reducing costs. New channels are also…
All Resources: How starting small can deliver big when hiring remote talent
When the possibility of outsourcing is first raised in many businesses, it is not uncommon for some decision-makers to feel overwhelmed. How will it work? Where will staff be based? How much will it cost? Who will be responsible for making it work? How long will we be locked in for? So many questions. So…