2021 Salary Guide

Business Support

Position title

Icons Teal

Average
Advertised 

Average
Placement 

Change Insight

Administration Category Average 76,744 69,447
Admin Support Officer 64,132 55,845
Administration Assistant 57,427 52,155
Administration Coordinator 65,668 38,284
Administration Officer 70,519 75,149
Administration Officer - Community Resilience 73,516 73,516
Administrative Support Officer 35,750 35,750
Administrator 74,338 78,152
Administrator - Metering 65,700 65,700
APS 5 Program Officer 80,000 71,783
APS4 Grants Admin Officer 65,000 68,734
Assessment Officer (non delegated) 71,175 71,175
Contract Admin 85,000 92,650
District Admin Support Officer 55,641 60,927
District Administration Support Officer - Brooklyn 55,641 63,329
Finance Administration Officer 60,000 65,700
Finance Planning Administration Support Officer 65,000 65,700
Fund Administrator 73,825 76,650
Governance Administration Officer 64,500 75,555
Governance and Administration Officer 70,000 76,300
HR Admin - Data Entry 50,000 60,000
HR Administrator 56,586 77,937
HST Administrator 66,235 71,175
Information Officer 60,000 57,500
Lease Administration Manager 90,000 90,000
Legal Administrator 55,000 55,000
Legal Assistant 68,140 72,608
Legal Reception/Administration 65,000 55,845
Maintenance Admin 76,650 76,650
Medical Administrator 500,000 50,000
Office Administrator 46,100 36,853
Office Assistant 48,500 41,700
OHS Admin 88,148 88,421
OHS Admin (FIFO 94,170 93,075
Part-Time Admin 50,000 62,415
Procurement Administration Officer 82,350 90,173
Project Admin 80,000 42,158
Reception / Office Administrator 76,650 76,650
Reception/Administration Coordinator 58,035 58,035
Rostering Officer 92,275 96,757
Sales Admin (Source) 60,000 71,175
Sales Support  & Business Administrator 55,000 60,225
Scheduling Officer 86,067 89,243
Shipping Officer 75,000 82,125
Office Administrator/Executive Assistant 75,000 82,125
Office Coordinator 55,000 60,225
Operation Support Manager 70,000 82,125
Operations Coordinator 70,000 70,000
Operations Manager 80,000 124,500
Operations Support Officer 70,791 70,791
Project Administration 73,215 76,025
Project Administrator 59,875 59,875
Project Marketing Executive 85,000 46,750
Project Marketing Manager 90,000 92,000
Project Officer 75,817 79,191
Project Support Officer 66,375 66,375
Property Secretary 80,000 80,000
Proposals Coordinator 88,000 44,000
QLD Area Manager 73,333 76,650
Quality & Audit Officer 82,781 67,984

Position title

Icons Teal

Average
Advertised 

Average
Placement 

Change Insight

Business Support Category Average 76,744 69,447
Advisor, People and Performance 69,806 69,806
Alarms Liaison Support Officer 60,927 60,926
AO6 Policy Officer 8,723 109,043
AO7 Principal Project Officer 107,000 118,126
APS 4 HR / Recruitment Officer 65,403 65,403
APS 4 Payroll Officer 67,602 67,602
APS 4 Recruitment Admin 90,000 45,000
APS 5 Digital Innovation Officer 83,138 83,138
APS 5 Payroll Officer 73,521 76,262
APS3 Ministerial Liaison Officer 73,203 60,363
APS3/4 Ministerial Liaison Officer 72,135 69,246
APS4 Admin / EA - BLAKE 69,221 68,442
APS4/5 Ministerial Liaison Officer 75,000 71,000
APS4/5 Project Officer - ACCC 76,227 76,227
APS5 Executive Assistant to Kerryn Kovacevic, First Assistant Secretary, Digital Solutions Division 78,377 90,447
APS5 Secretariat / Committee Support Officer 76,801 88,628
APS6 Cabinet Liaison Officer 81,015 81,015
APS6 Grants Officer 87,673 87,673
AR Client Claims Officer APPROVED   ACTIONS 60,225 60,225
Archivist 67,138 73,516
ASC 4 Payroll Investigator 76,852 76,852
Assessment Support Officer 67,000 66,350
Broker Support Officer 65,000 65,000
Business Unit Support Officer 75,000 82,125
Centre Director - Bundaberg 55,000 120,000
Claims Coordinator - Level 2 80,000 78,750
Client Liaison Officer - Level 2 72,000 63,500
Comm Lit Secretary 65,000 70,942
Commercial Director 290,175 29,018
Communications and Media Manager 104,671 114,615
Community Information Coordinator 70,803 79,569
Contracts & Customer Relations Assistant 55,000 55,000
Corporate/Commercial PA 75,000 79,935
Dealers Assistant 80,000 82,125
District Administration Officer 82,350 82,350
District Administration Support Officer 60,927 60,927
Document Control Admin 68,000 68,000
EA - ANU 80,000 29,476
Employment Services Officer 72,225 79,086
Executive Assistant to Finance Director 90,000 98,550
Finance Officer 60,250 56,917
Graphic Designer 76,650 76,650
HR Generalist 110,000 110,000
HR Support Project Officer 98,396 107,744
HR/L&D Coordinator 70,000 76,650
HSE Admin 76,650 76,650
Junior Administrative Assistant 55,000 55,000
Learning and Development Advisor 4,500 45,000
Lending Consultant 65,000 65,000
Litigation Secretary 75,000 82,125
Loan Processor 11 66,000
Loans Analyst 73,488 69,845
Marketing Officer 55,000 71,175
Medical Receptionist 65,000 63,262
Mobilisation Coordinator 81,030 83,768
Records Management/Document Control 75,661 74,869
Recruitment Administration Assistant 66,000 65,700
Regional Manager 80,000 93,075
Rentals Coordinator 82,125 82,125
Resource Coordinator 109,500 109,500
Retention Specialist 51,584 51,584
Safety Assurance Advisor - Level D 105,965 105,000
Support Coordinator [Team Assistant] 72,068 72,973
Team Assistant 76,206 74,336
Team Leader 89,756 101,288
Team Leader - Superannuation 91,667 90,000
Team Leader Lending Consultant 84,000 84,000
Vehicle Service Consultant 58,000 63,510
VPS 2 - Bench Clerk 53,280 58,342
VPS 3 Planning and Environment List Records Management and Digitisation Team 75,428 75,751
Warehouse Officer 48,000 56,940
Workforce Planner 76,650 76,650

Position title

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Average
Advertised 

Average
Placement 

Change Insight

AP / AC Category Average 72,930 77,210
Accounts Officer 71,058 73,624
Accounts Officer - AR 65,000 71,175
Accounts Payable - Foreign Currency 55,000 60,225
Accounts Payable Officer 61,294 78,149
Accounts Payable Team Leader 62,000 67,890
Accounts Receivable 77,000 84,315
AP Officer 63,510 63,510
APS4 Finance Officer - House of Reps 65,000 71,597
AR Officer 62,663 42,596
AR Team Leader 72,500 100,000
Credit Assessor 78,325 87,600
Customer Relations and Billings 60,000 60,000
Finance Assistant 78,500 85,958
Finance Officer 60,250 56,917
Accountant 93,000 91,433
Accreditation Officer 87,600 87,600
Payroll Manager 121,000 114,368
Payroll Officer 72,546 77,112
Payroll Officer 71,546 79,831
Payroll Officer - Operations 85,000 85,000
People ad Culture Coordinator 77,350 77,350
People and Culture Advisor 68,884 91,586

Position title

Icons Teal

Average
Advertised 

Average
Placement 

Change Insight

       
EA / Reception Category Average 94,522 76,027  
       
Executive Assistant 89,372 77,482
APS 4 Branch Executive Assistant 70,000 67,125
APS 4 Executive Assistant 75,000 75,000
APS 5 Executive Assistant 71,212 73,118
APS4 Executive Assistant 69,345 57,680
APS5 Executive Assistant to Head of Division 79,010 91,178
EA 110,000 55,000
EA - Group CEO 93,075 93,075
EA to CEO 90,000 55,900
Executive Assistant 84,442 84,651
Executive Assistant 78,286 81,599
Executive Assistant APS4 68,871 68,871
Executive Assistant To CEO 107,500 93,075
Executive Assistant, CEO and President 85,000 93,075
Executive Assistant/Office Manager 65,000 76,650
Executive Support Officer 95,000 91,068
Senior Executive Assistant 110,000 120,450
Personal Assistant 75,178 74,686
Personal Assistant to the ILT 85,000 95,000
Program Delivery Officer 63,510 63,510
Reception​ 56,353 53,118
Reception/Legal Secretary 60,225 60,225
Receptionist 56,611 53,076
Records Management Officer 80,000 70,044

Position title

Icons Teal

Average
Advertised 

Average
Placement 

Change Insight

Customer Support Category Average 94,522 76,027
Customer / Client Service Manager/Team Leader 88,432 101,288
Team Leader 89,756 101,288
Customer / Client Service Officer 65,074 49,949
AO2 Call Centre 59,611 59,611
AR Client Claims Officer 55,000 60,225
Claims / Client Liaison Officer 70,000 75,000
Claims Coordinator / CLO 75,000 75,000
Client Liaison Officer 56,000 66,450
Contract Officer 67,100 67,100
Customer Service 57,089 63,078
Customer Service Consultant 55,000 62,415
Customer service officer 55,068 48,592
Customer Service Representative 50,558 53,892
Customer Support Officer 65,919 72,182
Employment Services Coordinator 71,677 71,677
Manager - Service Delivery 85,000 93,075
Property Services Coordinator 50,000 50,000
Service Consultant 63,510 63,510
Service Coordinator 50,800 54,093
VPS 2 - Various Administrative / Customer Service Vacancies 52,493 57,480
VPS 4 Member Support Coordinator - Fixed Term Contract 86,558 100,274
Customer Relations and Project Admin 65,000 65,000
Customer Sales support 52,000 53,647
Customer Service/Order Processing 55,000 65,700
Customer support representative 50,000 58,035
Sales 66,667 55,000
Sales Admin Officer 55,000 54,750
Sales Assistant 55,000 55,000
Scheduler 68,703 68,704
Senior Client Solutions Representative 85,000 85,000
Senior Customer Service Officer 60,000 60,000
Senior Defined Benefits Administrator 95,000 95,000
Service Supervisor 99,138 108,584
Settlements Officer 66,000 64,000
Sexual Offences List Associate (6 Month Fixed Term Contract) 70,791 77,516
Sharetrading Analyst / Assistant 74,000 74,000
Spray Seal Coordinator 82,125 82,125
Staff Deployment Assistant 90,173 90,173
Student Hub Manager 80,000 68,980
Superannuation Specialist 75,000 80,000