Technology

AI is changing the business landscape. From automating repetitive tasks to providing valuable insights for decision-making, AI is set to boost productivity and drive innovation. However, the success of AI uptake depends heavily on the skills of the people who drive its implementation and ongoing use. As AI applications evolve rapidly, having the right skills…

AI is transforming industries by driving innovation and efficiency. But to harness its fill potential, organisations need a strategic approach that aligns AI initiatives with broader business goals. Here are some key considerations for strategic AI planning, from vision to implementation. Link AI strategy to group strategy First, establish a vision for how AI will…

Modern organisations are always trying to find new methods to provide more rapid and more personal customer solutions. As they implement AI technologies, they enhance their customer service endeavours by speeding up the delivery, ensuring accuracy and providing customised services more efficiently than ever before. PwC studies estimate that 86% of businesses believe that AI…