Posts by support
How to build rapport in a job interview
Establishing a good rapport with someone you’ve just met can be a tough ask. Motivational speaker Tony Robbins provides insight into what’s involved: “Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond.” Whatever else you have to offer, it’s going…
Read MoreReverse chronological resume example
The reverse chronological resume is the most common and traditional type of resume. With this resume format, you list your relevant work experience in reverse chronological order, beginning with your most recent position and proceeding backwards. To help you write your reverse chronological resume, we have created this free resume example for a senior finance…
Read MoreBest questions to ask in an interview
When an interviewer asks if you have any questions at the end of a job interview, this is your chance to gain further information that will help you assess if this is the right role and organisation for you. It’s also a final opportunity to showcase your knowledge, reinforce your interest and suitability, and leave…
Read MoreA capability framework to identify leaders
Identifying future leaders starts with a leadership capability framework Nothing is more important to an organisation’s long-term health and success than choosing the right people to lead it. But without a reliable way to gauge leadership potential, too much is left to chance. Assessing for the leadership capabilities your organisation most needs – using methods…
Read MoreMake your professional new year resolutions stick
Will you make a set of new year’s resolutions on January 1, like so many of us do every year? And more importantly, will you still remember them a month later? The reality is that few of us actually stick to our resolutions and achieve the goals we set in the first flush of new…
Read More4 keys to a great leadership strategy
“90 per cent of my job is to fail.” Speaking at an event recently, that’s how the head of a digital company’s Australian division described her job. She was tasked with taking risks on an ongoing basis, with the understanding that only a handful of her initiatives would work, and that this was acceptable. Only…
Read MoreEmployee retention: 5 ways to hire people who stay
Employee retention: 5 ways to hire people who stay When managers are asked to define the most challenging part of their job, the answer, regardless of the industry, is often, “Finding and keeping good people.” Recruit well and both the company and your team will reap rewards; but get it wrong and there are costs…
Read MoreHow to become an Agile Coach
The role of the Agile Coach may have originated in IT, but it’s now in strong demand across other industries as organisations see the benefits of working in an Agile way. If you’re in the field of program/project management and are looking to upskill for new and exciting roles, becoming an Agile Coach is a…
Read More3 kinds of emerging HR tech ideas
Three kinds of emerging HR tech ideas: which one will be the most disruptive? As business leaders, we’re used to making data-driven decisions in every facet of our organisations, except, perhaps, for our people. While the world of work is changing rapidly, there are still aspects where organisations generally do things the way they’ve always…
Read MoreHow to write a cover letter that gets you noticed
A good cover letter is your key to landing an interview The cover letter is often the first element of your job application that your prospective employer will read, often ahead of your CV. For that reason, it’s vital that you get it right – and that means knowing how to write a cover letter…
Read MoreFunctional resume template
A functional resume emphasises your skills and abilities, or ‘functional areas’, rather than chronological employment history and is especially useful when you are changing your career focus, when you have had gaps in your employment, or when you want to highlight your skills and achievements from older jobs, or from volunteer or extracurricular experience. The…
Read MoreExperiential learning approach: building better leaders
Building better leaders with an experiential learning approach You may have heard the saying: “meetings are places where good ideas go to die”. I’d add that in the leadership development space, death by a thousand PowerPoint slides is a prevalent crime. There is however a growing desire to revisit the way many organisations approach leadership…
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