{"id":6070,"date":"2026-04-20T13:16:00","date_gmt":"2026-04-20T03:16:00","guid":{"rendered":"https:\/\/au.hudson.com\/?page_id=6070"},"modified":"2026-05-07T15:09:59","modified_gmt":"2026-05-07T05:09:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/au.hudson.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<section>\n                  <h2>Superannuation Entitlements FAQs<\/h2>\n                          <p>Last updated 07.05.<\/p>\n                  <h5>The latest information on Superannuation<\/h5>\n                                      <p><a href=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2026\/05\/260506-Updated-FAQ-Superannuation-Entitlements.pdf\">Superannuation Entitlements FAQ<\/a><\/p>\n<\/section><section>\n                  <h2>General FAQs <\/h2>\n                  <h5>What is Voluntary Administration? <\/h5>\n                                      <p>Voluntary Administration is a proactive and collaborative financial and legal restructuring process to navigate challenges and\u00a0emerge\u00a0stronger under the guidance of an independent Administrator\/s.\u00a0<\/p>\n                  <h5>What is an Administrator? <\/h5>\n                                      <p>An Administrator is an independent expert appointed to take control\u00a0of the\u00a0Company during\u00a0voluntary\u00a0administration\u00a0process, assess its financial\u00a0position\u00a0and provide a recommendation to creditors\u00a0as to the options which may be available.\u00a0<\/p>\n                  <h5>What is the Administrators role? <\/h5>\n                                      <p>An Administrator\u00a0will undertake a\u00a0review\u00a0of\u00a0the Company&#8217;s financial\u202fposition and\u202fassess the available options for the future. They work with\u00a0the existing\u00a0management\u00a0team\u00a0to keep the business\u202foperating\u202fwhile they engage with stakeholders and develop recommendations aimed at achieving the best possible outcome for the\u00a0Company and its stakeholders, including employees.\u00a0<\/p>\n                  <h5>Why is the Company in Voluntary Administration?<\/h5>\n                                      <p>The Directors have elected to appoint the Administrators to address\u00a0legacy financial issues, strengthen the balance sheet, and position the business to build on its profitable operating position and continue moving forward with confidence.\u00a0<\/p>\n                  <h5>What does voluntary administration mean for the Company? <\/h5>\n                                      <p>On 22 April 2026, Glenn Livingstone, Nicholas\u00a0Charlwood\u00a0and Benjamin Ho of WLP Restructuring were appointed as Voluntary Administrators of the Company\u00a0(<b>Administrators)<\/b>\u00a0<\/p>\n<p>At this stage, the Company\u00a0is\u00a0continuing to trade\u00a0on a\u00a0business as usual\u00a0basis.\u00a0<\/p>\n                  <h5>Who is managing the Company now? <\/h5>\n                                      <p>The affairs of the\u00a0Company\u00a0are being managed by the Administrators\u00a0who will work closely with the existing management teams.\u00a0<\/p>\n<p>Employees will continue to report to their\u00a0direct manager throughout the Administration Process.\u00a0\u00a0<\/p>\n                  <h5>How long will the Administration last ? <\/h5>\n                                      <p>Typically, the Administration process will run for approximately 4 weeks, however\u00a0this\u00a0may be extended by the\u00a0Administrators&#8217;\u00a0or\u00a0the\u00a0creditors.\u00a0\u00a0<\/p>\n<p>\u00a0After approximately 4 weeks, the creditors of the Companies will decide at a meeting of creditors\u00a0whether;\u00a0<\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Open Sans\" data-listid=\"6\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:410,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Open Sans&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"0\" data-aria-level=\"1\">To accept a Deed of\u00a0Company\u00a0Arrangement (DOCA) or\u00a0<\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Open Sans\" data-listid=\"6\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:410,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Open Sans&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Place the\u00a0Company\u00a0into liquidation; or\u00a0<\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Open Sans\" data-listid=\"6\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:410,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Open Sans&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\">The Administration should end.\u00a0\u00a0<\/li>\n<\/ul>\n                  <h5>What is the likely outcome of the voluntary administration? <\/h5>\n                                      <p>At this stage,\u00a0we are unable to provide any certainty around the outcome of the administration.\u00a0However,\u00a0the\u00a0Administrators&#8217;\u00a0expect that a Deed of\u00a0Company\u00a0Arrangement\u00a0(<b>DOCA<\/b>)\u00a0will be proposed for creditors consideration to allow the\u00a0business to continue.\u00a0\u00a0<\/p>\n<p>Further details on the proposed\u00a0DOCA\u00a0will be provided to all creditors (including employees) prior to the Second Meeting of creditors.\u00a0\u00a0<\/p>\n<p>The Second Meeting of creditors will be held within\u00a020\u00a0business days after the commencement of the voluntary administration.\u00a0\u00a0A detailed report will be provided to all creditors prior to the meeting.\u00a0<\/p>\n<\/section><section>\n                  <h2>Contractors and Service Delivery<\/h2>\n                  <h5>Will there be any disruption to service?\u202f <\/h5>\n                                      <p>There is no change to your current assignment or\u00a0day\u2011to\u2011day\u00a0work. Our clients and contractors continue to rely on us, and we\u202fremain\u202ffocused on delivery.\u202f\u00a0<\/p>\n                  <h5>I&#8217;m currently on assignment. Does anything change for me?<\/h5>\n                                      <p>There is no change to your current assignment or\u00a0day\u2011to\u2011day\u00a0work. Our clients and contractors continue to rely on us, and we\u202fremain\u202ffocused on delivery.\u202f\u00a0<\/p>\n                  <h5>Will I continue to be paid? <\/h5>\n                                      <p>Yes,\u00a0you&#8217;ll\u00a0keep receiving your regular pay as normal.\u00a0<\/p>\n<p>Throughout the Administration period, the Administrators\u00a0remain\u00a0personally liable for the ongoing payment of debts they incur.\u00a0\u00a0<\/p>\n                  <h5>Are superannuation contributions affected? <\/h5>\n                                      <p>The\u202fAdministrators\u202fintend to\u202fensure that\u202fsuperannuation\u202fcontributions\u202fare brought up to\u202fdate\u202fduring the administration process.\u00a0\u00a0<\/p>\n<p>Superannuation is a\u00a0priority\u00a0entitlement, which means that it receives a priority over other Company creditors.<\/p>\n                  <h5>I&#8217;m about to start or have just accepted an assignment. Should I be concerned?<\/h5>\n                                      <p>No. There is no change to planned starts or onboarding arrangements\u00a0as a result of\u00a0voluntary administration.\u00a0<\/p>\n                  <h5>I&#8217;m an independent contractor. Does this affect me differently? <\/h5>\n                                      <p>Independent contractors are engaged under specific contractual arrangements. There is no change to these arrangements\u00a0as a result of\u00a0voluntary administration. Any questions relating to contracts, invoicing, or payments should be raised to the Hudson Customer Experience Team.\u00a0<\/p>\n                  <h5>Should I continue invoicing as usual?  <\/h5>\n                                      <p>Yes.\u00a0Invoicing for\u00a0work performed from today is expected to continue as normal.<\/p>\n                  <h5>What should I say if someone asks me about this?\u202f <\/h5>\n                                      <p>You can say that Hudson has entered voluntary administration as a proactive step to address legacy financial issues and strengthen the business for the future. The\u00a0underlying business is\u202fprofitable,\u202foperations continue as normal, and there is no impact to current service delivery or contractor assignments.\u202f\u202f\u00a0<\/p>\n                  <h5>What should I be doing now? <\/h5>\n                                      <p>Continue focusing on your role\/assignment\u00a0and day-to-day work.<\/p>\n<\/section><section>\n                  <h2>Creditor information<\/h2>\n                          <p>If you&#8217;ve received communication from the Administrators, the below explains what this means and what you may need to do.<\/p>\n                  <h5>What makes me a creditor in this process?<\/h5>\n                                      <p>As an employee\u00a0or contractor, you may be owed wages,\u00a0superannuation\u00a0or other entitlements. If this applies, you are considered a creditor for the purposes of the administration process.<\/p>\n                  <h5>Is the email from WLP with portal log in details legitimate?<\/h5>\n                                      <p>Yes, it is. It was sent by\u00a0WLP\u00a0and it is not a scam\/junk email.<\/p>\n                  <h5>I received an email with log in details, what do I do now?<\/h5>\n                                      <p>The Administrators are using an online portal for the collection of Proofs of Debt, proxies and to\u00a0convene\u00a0the meetings of creditors in this appointment.\u00a0\u00a0<\/p>\n<p>If you wish to engage with that aspect of the appointment, you should use the log in details to enter the portal and lodge your claim as a creditor of the Company.\u00a0<\/p>\n                  <h5>What if I don&#8217;t know what I am owed?<\/h5>\n                                      <p>The Administrators team are preparing letters to be sent to employees with a breakdown of their entitlements owed as\u00a0at\u00a022 April 2026. You may wish to wait for that letter to be sent as it will\u00a0assist\u00a0you to lodge your claim. That letter can also be attached as supporting evidence.\u00a0<\/p>\n                  <h5>When do you expect those letters will be ready by?<\/h5>\n                                      <p>WLP has\u00a0advised\u00a0that letters detailing entitlements should be received by COB Friday 1st\u00a0May.<\/p>\n                  <h5>I&#8217;ve logged into the portal, but its asking me to submit my claim. What is my claim? <\/h5>\n                                      <p>Once you log into the portal, you will be asked to\u00a0submit\u00a0your Proof of Debt\/Claim (POD) and to attach the supporting documentation to the claim.\u00a0As an employee, your claim\u00a0will\u00a0most likely relate\u00a0to the entitlements that you are owed by the Company. You are welcome to lodge a POD in respect of the amount that you believe you are owed by the Company. As supporting documentation, you might choose to attach your most recent payslip or any other evidence you have of the claim.\u00a0<\/p>\n                  <h5>What if I make a mistake when I lodge my POD on the portal?<\/h5>\n                                      <p>You can re-enter the portal at any time and update your claim. Simply use your log in details.<\/p>\n                  <h5>Do I have to register on the portal?<\/h5>\n                                      <p>No. However, if you wish to vote at either of the creditor&#8217;s meetings, then you will need to register your claim on the portal\u00a0in order to do so.<\/p>\n                  <h5>Can I ignore the comms?<\/h5>\n                                      <p>Yes. If you\u00a0don&#8217;t\u00a0wish to engage with the process, you\u00a0don&#8217;t\u00a0have to. Communications have been sent broadly to ensure all potential creditors are informed.<\/p>\n                  <h5>If I don&#8217;t attend the meeting and don&#8217;t lodge a debt, what will happen?<\/h5>\n                                      <p>You\u00a0are not required to\u00a0attend meetings or lodge a claim.\u00a0<br \/>However, lodging a Proof of Debt helps\u00a0determine\u00a0the total amount owed to creditors and ensures your claim is formally recorded.\u00a0<br \/>You only need to lodge it once.<\/p>\n                  <h5>Does that mean if I don&#8217;t register a POD I won&#8217;t be paid my entitlements?<\/h5>\n                                      <p>There will be plenty of time to lodge a POD but, you will need to lodge a POD\u00a0in order for\u00a0your entitlements to be paid to you. Before any payments for entitlements are made, a request will be issued for POD&#8217;s to be lodged.<\/p>\n                  <h5>What is the purpose of the meeting on 5 May?<\/h5>\n                                      <p>In a voluntary administration, the Corporations Act dictates that two meetings of creditors be held. The first meeting allows for creditors to ask questions about the appointment, it allows for committee of inspection to be appointed if\u00a0needed, and\u00a0allows for creditors to vote to replace the Administrators if they choose and an alternate\u00a0option\u00a0is proposed. More information about this can be found on the ASIC website,\u00a0<a href=\"https:\/\/url.au.m.mimecastprotect.com\/s\/vA52C2xMK0cRvqE8FnfPT5PGEu?domain=asic.gov.au\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.asic.gov.au\/regulatory-resources\/insolvency\/insolvency-for-creditors\/<\/a><\/p>\n<p>The second meeting of creditors is where the creditors will vote on the future of the Company.<\/p>\n                  <h5>What if I want to attend the meeting on 5 May 2026?<\/h5>\n                                      <p>You will need to\u00a0submit your claim in the portal. If you are an employee who is owed money themselves, you will need to log onto the portal on 5 May 2026 and click on the meeting. The link to the meeting will go live from 9.45am on 5 May 2026. It will not work before that time. You can then attend the meeting through the portal.<\/p>\n                  <h5>Do I have to attend the meeting?<\/h5>\n                                      <p>No, you do not. It is your choice if you wish to attend or not.<\/p>\n                  <h5>What if I want to attend the meeting but I can&#8217;t?<\/h5>\n                                      <p>You can\u00a0submit\u00a0a proxy form for the meeting in the portal. Again, once you have lodged your claim, you will see\u00a0an option\u00a0to nominate your proxy and exercise your vote. You can then assign either a general proxy to someone who you know is attending the meeting and allow them to vote as they choose on your behalf, or complete a special proxy where you assign your proxy to someone who is attending the meeting but also direct them how you wish your vote to be cast on the resolutions.\u00a0<\/p>\n                  <h5>What happens after the first creditors meeting?<\/h5>\n                                      <p>The Administrators will continue to trade the business while they conduct their investigations and work with the Directors\u00a0regarding\u00a0a\u00a0possible Deed\u00a0of Company Arrangement proposal. The Administrators will then issue their report to creditors (often called a s439A report) and\u00a0convene the second meeting of creditors.<\/p>\n                  <h5>What does the administrator&#039;s report include?<\/h5>\n                                      <p>The administrators report explains the company&#8217;s position and helps creditors decide what happens next. It typically includes:<\/p>\n<ul>\n<li>The company&#8217;s financial position<\/li>\n<li>The options available for the future<\/li>\n<li>The administrator&#8217;s recommendation for the preferred path forward<\/li>\n<\/ul>\n                  <h5>Does this mean the outcome has already been decided?<\/h5>\n                                      <p>No. The report provides the administrator&#8217;s recommendation, but creditors vote on the outcome at the second creditor&#8217;s meeting.<\/p>\n                  <h5>Do I need to do anything?<\/h5>\n                                      <p>No action is required unless you want to vote at the second creditors&#8217; meeting or appoint a proxy.<\/p>\n                  <h5>When can I vote or appoint a proxy for the second creditors&#039; meeting?<\/h5>\n                                      <p>The second meeting will be convened when the administrator&#8217;s report is issued. Voting and proxies will only become available in the creditors portal after the administrator&#8217;s report is issued to creditors.<\/p>\n                  <h5>Do I need to attend the second creditors&#039; meeting?<\/h5>\n                                      <p>No. Attendance is optional. If you wish to participate, you can attend the meeting or appoint a proxy to vote on your behalf.<\/p>\n                  <h5>Can I still register to vote if I didn&#039;t attend the first creditors&#039; meeting?<\/h5>\n                                      <p>Yes. You can still register and participate in the second creditors&#8217; meeting even if you did not attend or register for the first meeting.<\/p>\n                  <h5>What happens if I don&#039;t vote?<\/h5>\n                                      <p>Participation is optional. If you choose not too attend or vote, the outcome will be determined by the creditors who do participate.<\/p>\n                  <h5>Why hasn&#8217;t my super been paid? <\/h5>\n                                      <p>Please see Superanuation Entitlements section at the top of the page.\u00a0<\/p>\n                  <h5>Are wages and current payments affected?<\/h5>\n                                      <p>No. All wages, contractor payments and entitlements from the date of appointment continue to be paid as normal.<\/p>\n<\/section><section>\n                  <h2>Contact and communication<\/h2>\n                  <h5>How will the Company keep contractors updated? <\/h5>\n                                      <p>We will update\u00a0contractors by both contacting you directly and\/or providing updates via\u00a0your manager or\u00a0HR.\u00a0\u00a0\u00a0<\/p>\n<p>The\u00a0Administrators\u00a0are required to\u00a0provide a detailed report\u00a0on the Company\u00a0within the next 20\u00a0business days.\u00a0This will provide\u00a0contractors\u00a0with details around the future of the Company\u00a0and the options available to creditors.\u00a0<\/p>\n<p>We will continue to provide\u00a0updates to\u00a0via FAQs and will share all recurring Q&amp;As\u00a0to\u00a0all\u00a0contractors.\u00a0<\/p>\n                  <h5>What should I do if I am contacted by media outlets? <\/h5>\n                                      <p>The\u00a0Administrators do not\u00a0authorise\u00a0any\u00a0contractors\u00a0to provide information or statements to the media.\u00a0\u00a0<\/p>\n<p>Any media enquiries should be directed to the Administrators&#8217;\u00a0office.\u00a0<\/p>\n<p>The Administrators have updates being released to the media today.<\/p>\n                  <h5>What should I do if I have any further concerns regarding the voluntary administration? <\/h5>\n                                      <p>In the first instance, please contact the Hudson Customer Experience team at support@hudson.com.<\/p>\n<p>If you have other concerns, please contact WLP us on 1300 760 830 or <a href=\"mailto:hudsonstaff@wlpr.com.au\">hudsonstaff@wlpr.com.au<\/a>\u00a0\u00a0<\/p>\n                  <h5>What support is available if I&#039;m feeling concerned about the current situation?<\/h5>\n                                      We recognise that this situation may raise questions or concerns.\nSupport is available through our Employee Assistance Program (EAP), which provides confidential counselling and wellbeing support services.\nEAP can be accessed via the contractor portal.\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Superannuation Entitlements FAQs Last updated 07.05. The latest information on Superannuation Superannuation Entitlements FAQ General FAQs What is Voluntary Administration? Voluntary Administration is a proactive and collaborative financial and legal restructuring process to navigate challenges and\u00a0emerge\u00a0stronger under the guidance of an independent Administrator\/s.\u00a0 What is an Administrator? An Administrator is an independent expert appointed to&hellip;<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","footnotes":""},"class_list":["post-6070","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/6070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/comments?post=6070"}],"version-history":[{"count":30,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/6070\/revisions"}],"predecessor-version":[{"id":6174,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/6070\/revisions\/6174"}],"wp:attachment":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/media?parent=6070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}