{"id":5956,"date":"2026-04-14T13:05:38","date_gmt":"2026-04-14T03:05:38","guid":{"rendered":"https:\/\/au.hudson.com\/?page_id=5956"},"modified":"2026-04-14T13:34:44","modified_gmt":"2026-04-14T03:34:44","slug":"salary-guide-contact-centre-cx-admin","status":"publish","type":"page","link":"https:\/\/au.hudson.com\/salary-guide-contact-centre-cx-admin\/","title":{"rendered":"Salary Guide – Contact Centre, CX & Admin"},"content":{"rendered":"\n\n

Salary Guide – Contact Centre, CX & Admin<\/h1>\n\n\t\n \n

Lower band<\/h6>\n \n Suitable for early-career candidates or those gaining experience.\n \n
Mid band<\/h6>\n \n Reflects a fully capable, established performer.\n \n
Upper band<\/h6>\n \n Reflects highly experienced, high-value talent with specialist capability.\n \n \n \n\n\n \n \n\n \n \n \n \n \n \n <\/tr>\n\n \n \n \n \n \n <\/tr>\n\n \n \n \n \n \n \n \n \n \n \n \n <\/tr>\n\n \n \n \n \n <\/tr>\n\n \n
\n Role Title\n <\/th>\n \n Permanent (Annual base salary*)\n <\/th>\n \n Contracting (Hourly rate*)\n <\/th>\n<\/tr>\n\n
Lower<\/th>\n Mid<\/th>\n Upper<\/th>\n Lower<\/th>\n Mid<\/th>\n Upper<\/th>\n<\/tr>\n <\/thead>\n
\n Customer Service\n<\/td>\n<\/tr>\n \n \n
Customer Service Representative<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Customer Support Specialist<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Client Service Advisor<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n Customer Relations Officer <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n
Customer Service Manager<\/td>\n $80,000<\/td>\n $90,000<\/td>\n $110,000<\/td>\n $40<\/td>\n $45<\/td>\n $55<\/td>\n <\/tr>\n
Customer Care Consultant <\/td>\n $75,000<\/td>\n $80,000<\/td>\n $90,000<\/td>\n $38<\/td>\n $40<\/td>\n $45<\/td>\n <\/tr>\n
Customer Success Manager<\/td>\n $80,000<\/td>\n $90,000<\/td>\n $110,000<\/td>\n $40<\/td>\n $45<\/td>\n $55<\/td>\n <\/tr>\n
Help Desk Support<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
\n Call Centre\t\t\t\t\t\t\n<\/td>\n<\/tr>\n Call Centre Agent <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n \n \n Call Centre Operator <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n \n \n Inbound Call Centre Representative<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n \n \n Outbound Call Centre Representative<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n \n
Call Centre Supervisor <\/td>\n $85,000<\/td>\n $100,000<\/td>\n $115,000<\/td>\n $40<\/td>\n $45<\/td>\n $60<\/td>\n <\/tr>\n
Call Centre Manager<\/td>\n $90,000<\/td>\n $110,000<\/td>\n $120,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n <\/tr>\n
Telemarketer<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Technical Support Representative<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Customer Service Representative (Call Centre)<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Call Centre Trainer <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
\n Admin & Support\t\t\t\t\t\t\t\t\t\t\t\t\n<\/td>\n<\/tr>
Administrative Assistant<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n\n
Office Administrator<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n\n
Receptionist <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n \n Executive Assistant <\/td>\n $80,000<\/td>\n $95,000<\/td>\n $115,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n \n
Office Manager<\/td>\n $80,000<\/td>\n $95,000<\/td>\n $115,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n <\/tr>\n
Data Entry Clerk<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Project Administrator<\/td>\n \n \n \n $36<\/td>\n $40<\/td>\n $45<\/td>\n <\/tr>\n
HR Administrator <\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Personal Assistant <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40<\/td>\n $50<\/td>\n <\/tr>\n
Office Support Assistant<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Business Support Officer<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Administrative Coordinator<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
Administrative Officer<\/td>\n $70,000<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n <\/tr>\n
\n Accounting & Payroll Support\t\t\t\t\t\t\n<\/td>\n<\/tr>\n Payroll<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $100,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n \n
Accounts Receiveable <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40-42<\/td>\n $50<\/td>\n <\/tr>\n
Accounts Payable <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40-42<\/td>\n $50<\/td>\n <\/tr>\n
Acccounts Officer <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40-42<\/td>\n $50<\/td>\n <\/tr>\n
Accounts Clerk<\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40-42<\/td>\n $50<\/td>\n <\/tr>\n
Accounts Manager <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $38<\/td>\n $40-42<\/td>\n $50<\/td>\n <\/tr>\n
\n EA & PA\t\t\t\t\t\t\n<\/td>\n<\/tr>\n Administrative Assistant <\/td>\n $70,000<\/td>\n $80,000<\/td>\n $90,000<\/td>\n $36<\/td>\n $38-40<\/td>\n $45<\/td>\n \n
Executive Assistant <\/td>\n $80,000<\/td>\n $95,000<\/td>\n $115,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n <\/tr>\n
Personal Assistant <\/td>\n $75,000<\/td>\n $85,000<\/td>\n $95,000<\/td>\n $40<\/td>\n $50<\/td>\n $60<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n \n If you are recruiting for or in a role that is not listed here and wish to discuss the market, please do not hesitate to reach out for a friendly, obligation-free conversation.\n \n \n These figures are designed to cover most of the market; however, anomalies outside these ranges will exist due to factors such as security clearances, niche toolset requirements, on-call loading, and similar considerations.\n \n \n *Figures exclude superannuation, bonuses, benefits and additional allowances. Figures last updated April 2026.\n \n\n","protected":false},"excerpt":{"rendered":"

Salary Guide – Contact Centre, CX & Admin Lower band Suitable for early-career candidates or those gaining experience. Mid band Reflects a fully capable, established performer. Upper band Reflects highly experienced, high-value talent with specialist capability. Role Title Permanent (Annual base salary*) Contracting (Hourly rate*) Lower Mid Upper Lower Mid Upper Customer Service Customer Service…<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","footnotes":""},"class_list":["post-5956","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/comments?post=5956"}],"version-history":[{"count":5,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5956\/revisions"}],"predecessor-version":[{"id":5965,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5956\/revisions\/5965"}],"wp:attachment":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/media?parent=5956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}