{"id":5088,"date":"2025-10-02T23:57:07","date_gmt":"2025-10-02T23:57:07","guid":{"rendered":"https:\/\/au.hudson.com\/?page_id=5088"},"modified":"2026-04-15T12:24:31","modified_gmt":"2026-04-15T02:24:31","slug":"business-support-gov","status":"publish","type":"page","link":"https:\/\/au.hudson.com\/business-support-gov\/","title":{"rendered":"Admin, Customer Service &#038; Contact Centre for Gov"},"content":{"rendered":"\n\n<section>\n\t\t\t\t\t\t\t\t\t\t\t<h1>Trusted talent solutions for high-volume, high impact Government roles<\/h1>\n\t\t\t\t\t\t\t<p>In the public sector, frontline administration and customer-facing roles are essential to delivering the services Australians rely on every day. Whether you&#8217;re scaling up for a new policy initiative, backfilling critical vacancies, or building a long-term workforce strategy, we help you source the right talent, efficiently, compliantly, and with a deep understanding of government frameworks.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/contact\/\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>For employers<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Hire world class talent<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/jobs\/\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>For job seekers<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Find your\u2028dream job<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Website-Header-Images-806-x-628-7.png\" alt=\"Trusted talent solutions for high-volume, high impact Government roles\"\/>\n<\/section><section>\n                  <p>With over 40 years of experience, we understand the structure, pace and compliance requirements of Government hiring. We support federal, state and local government agencies with recruitment across all levels.<\/p>\n                          <a \n                href=\"\/company\/\" \n                target=\"_self\">\n                Learn about us                                  \n                              <\/a>\n  <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2022\/07\/Footer-Logo.svg\"\/>\n<\/section><!-- Image + Text Block Start -->\n                      <h2>Proven experience in public sector recruitment<\/h2>\n                      <p>Our proven approach ensures you meet service delivery goals while maintaining transparency, accountability, and value for the community.<\/p>\n                <ul>\n                                      <li>Proven experience in public sector recruitment<\/li>\n                                      <li>Pre-vetted, job-ready talent<\/li>\n                                      <li>Support for urgent and ongoing needs<\/li>\n                                      <li>Focus on service quality and retention<\/li>\n                                  <\/ul>\n            <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Admin-Customer-Service-Contact-Centre.png\" alt=\"Section Image\" \/>\n<!-- Image + Text Block End --><!-- Basic Text Start -->\n                          <h1>Across Australia and New Zealand, we&#039;re where the work happens.<\/h1>\n                          Our network of offices means we know the local market, because we&#039;re part of it.\n<!-- Basic Text End -->  <section>\n        <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/07\/Tender_images_2B_Case_studies_11.png\" alt=\"Featured Image\"\/>\n  <\/section>\n<h2>\n\t\tLatest roles in Administration, Accounting Support, Customer Service &#038; Contact Centre\n\t<\/h2>\n\t<a href=\"\/jobs\/\">See all jobs<\/a>\n                \n                \n                                <a href=\"\/jobview\/administration-coordinator\/90795740-b89c-4989-8260-66909f3bb914\/\">Administration Coordinator<\/a><p>Port Stephens NSW, NSW, AustraliaContract<hr \/>Administration Coordinator managing NDIS budgets, invoices &#038; payments, supporting participants to meet plan goals compliantly.<\/p><a href=\"\/jobview\/administration-coordinator\/90795740-b89c-4989-8260-66909f3bb914\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-and-administration-role\/6bc8d63a-efc1-421b-bfdf-976e07920468\/\">Customer Service and Administration Role!<\/a><p>Chatswood NSW 2067, Sydney NSW, NSW, AustraliaContract<hr \/>Looking for a detail-focused admin &#038; customer service professional to support NDIS plan services in a purpose-driven Chatswood team.<\/p><a href=\"\/jobview\/customer-service-and-administration-role\/6bc8d63a-efc1-421b-bfdf-976e07920468\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-officer\/a4b8ea80-aaa6-4027-ae5a-36fe359a21c6\/\">Customer Service Officer<\/a><p>Brisbane QLD, QLD, AustraliaPermanent<hr \/>We are seeking a proactive, detail-oriented professional to deliver excellent customer service and support admin tasks in a fast-paced team.<\/p><a href=\"\/jobview\/customer-service-officer\/a4b8ea80-aaa6-4027-ae5a-36fe359a21c6\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/service-support-officer\/a8a5a484-291b-4724-b9d2-a2e1a466ec98\/\">Service Support Officer<\/a><p>Brisbane QLD, QLD, AustraliaContract<hr \/>Service Support Officer role supporting team supervision, queue management, admin operations, and service delivery within a government environment.<\/p><a href=\"\/jobview\/service-support-officer\/a8a5a484-291b-4724-b9d2-a2e1a466ec98\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-officers\/979f91c1-4383-4893-bb58-e575b7aeb9dd\/\">Customer Service Officers<\/a><p>Brisbane QLD, QLD, AustraliaContract<hr \/>AO3 Customer Service Officers in Brisbane CBD; handle high-volume government enquiries in a busy contact centre on a short-term contract.<\/p><a href=\"\/jobview\/customer-service-officers\/979f91c1-4383-4893-bb58-e575b7aeb9dd\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-team-leadmanager\/15cbef9a-d700-4a09-8974-1188658267d0\/\">Customer Service Team Lead\/Manager<\/a><p>Perth WA, WA, AustraliaPermanent<hr \/>Lead a national customer service team for a major Australian manufacturer. Onsite in Neerabup with real influence, variety, and long-term growth.<\/p><a href=\"\/jobview\/customer-service-team-leadmanager\/15cbef9a-d700-4a09-8974-1188658267d0\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-team-leadmanager\/0e62cd99-2183-402f-baf8-9c2f7050659d\/\">Customer Service Team Lead\/Manager<\/a><p>Wanneroo WA, WA, AustraliaPermanent<hr \/>Lead a national customer service team for a major Australian manufacturer. Onsite in Neerabup with real influence, variety, and long-term growth.<\/p><a href=\"\/jobview\/customer-service-team-leadmanager\/0e62cd99-2183-402f-baf8-9c2f7050659d\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/client-services-administrator\/1f97060a-f557-43f2-92e7-daaa83ef16c9\/\">Client Services Administrator<\/a><p>Kooyong VIC 3144, Melbourne VIC, VIC, AustraliaPermanent<hr \/>We are seeking a highly organised Client Services Administrator with proven accounting firm experience to join a fast-paced team.<\/p><a href=\"\/jobview\/client-services-administrator\/1f97060a-f557-43f2-92e7-daaa83ef16c9\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-service-officer\/15000bc3-796b-4e6a-937b-c7508151e77d\/\">Customer Service Officer<\/a><p>West Torrens SA, SA, AustraliaContract<hr \/>High-volume, office-based role suited to candidates who thrive in structured, process-driven environments in a government setting!<\/p><a href=\"\/jobview\/customer-service-officer\/15000bc3-796b-4e6a-937b-c7508151e77d\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/studio-coordinatorfront-of-house\/33fb70df-f53a-4ade-b0d2-2d75b31dc589\/\">Studio Coordinator\/Front of House<\/a><p>Perth WA, WA, AustraliaContract<hr \/>Front desk\/admin role in Perth CBD design studio; manage reception, calls, events &#038; office ops; requires 3-4 yrs experience, people skills.<\/p><a href=\"\/jobview\/studio-coordinatorfront-of-house\/33fb70df-f53a-4ade-b0d2-2d75b31dc589\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/customer-servicecall-centre\/3f77094e-0eaa-4aba-8bcd-7aceaeb248bd\/\">Customer service\/Call centre<\/a><p>Waverton NSW 2060, Sydney NSW, NSW, AustraliaContract<hr \/>We are looking for Customer Service Reps to handle inbound enquiries in a fast-paced contact centre with paid training and great team support.<\/p><a href=\"\/jobview\/customer-servicecall-centre\/3f77094e-0eaa-4aba-8bcd-7aceaeb248bd\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/client-services-administrator\/c0759e1b-93ee-4c41-9bdb-305daeefd4af\/\">Client Services Administrator<\/a><p>Malvern East VIC 3145, Melbourne VIC, VIC, AustraliaPermanent<hr \/>Experienced accounting firm administrator role in Malvern. Office-based position managing ATO compliance, client documentation<\/p><a href=\"\/jobview\/client-services-administrator\/c0759e1b-93ee-4c41-9bdb-305daeefd4af\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/ao3-hearing-support-officer\/52db8fa3-d9a5-47e1-8ce8-4f7a5951b6f8\/\">AO3 Hearing Support Officer<\/a><p>Brisbane QLD, QLD, AustraliaContract<hr \/>Seeking a detail-oriented Hearing Support Officer to support tribunal hearings and deliver high-quality administrative and customer service support.<\/p><a href=\"\/jobview\/ao3-hearing-support-officer\/52db8fa3-d9a5-47e1-8ce8-4f7a5951b6f8\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/executive-assistant-to-ceo-and-business-manager\/009a8c30-0d5e-4cf5-96cf-ebe13e33bc9b\/\">Executive Assistant to CEO &#038; Business Manager<\/a><p>Canberra ACT, ACT, AustraliaTemporary<hr \/>We are looking for Executive Assistant available for a for a short-term contract with one of our clients in Canberra.<\/p><a href=\"\/jobview\/executive-assistant-to-ceo-and-business-manager\/009a8c30-0d5e-4cf5-96cf-ebe13e33bc9b\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/receptionist\/0374004c-4bf3-41d8-9f01-2ec4db7e3b59\/\">Receptionist<\/a><p>Kooyong VIC 3144, Melbourne VIC, VIC, AustraliaPermanent<hr \/>We are seeking a Receptionist with experience working in an accounting firm to join a well-established professional services practice.<\/p><a href=\"\/jobview\/receptionist\/0374004c-4bf3-41d8-9f01-2ec4db7e3b59\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/payroll-officer\/b3816720-a193-4eb1-918b-4ebe325ca79a\/\">Payroll Officer<\/a><p>Perth WA, WA, AustraliaContract<hr \/>Payroll Officer is responsible for delivering accurate, timely, and compliant payroll services.<\/p><a href=\"\/jobview\/payroll-officer\/b3816720-a193-4eb1-918b-4ebe325ca79a\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/insurance-officers\/fd97ec60-b801-49b4-89b8-7fb681190ab1\/\">Insurance Officers<\/a><p>Brisbane QLD, QLD, AustraliaContract<hr \/>We are looking for a detail-oriented Insurance Officer to process member requests and ensure accuracy in a fast-paced team.<\/p><a href=\"\/jobview\/insurance-officers\/fd97ec60-b801-49b4-89b8-7fb681190ab1\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/ict-contracts-administrator\/cec22b34-d3d8-4b1a-8065-84501f96f530\/\">ICT Contracts Administrator<\/a><p>Adelaide SA, SA, AustraliaContract<hr \/>Coordinate contract management services, ensuring compliance, reporting, and stakeholder engagement within a complex organisation.<\/p><a href=\"\/jobview\/ict-contracts-administrator\/cec22b34-d3d8-4b1a-8065-84501f96f530\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/roster-officer\/e8e0c0fd-221b-42cf-8d8b-f67ca948a385\/\">Roster Officer<\/a><p>Brisbane QLD, QLD, AustraliaContract<hr \/>work closely with the HR team to coordinate staffing rosters, manage leave and timesheet processes, and provide general administrative support.<\/p><a href=\"\/jobview\/roster-officer\/e8e0c0fd-221b-42cf-8d8b-f67ca948a385\/\">Learn more \n                    <\/a>\n                                <a href=\"\/jobview\/category-support-officer\/495a9b7c-dd82-477e-9789-eed24bf0754b\/\">Category Support Officer<\/a><p>Adelaide SA, SA, AustraliaContract<hr \/>Support procurement, contracts, compliance, and reporting activities.<\/p><a href=\"\/jobview\/category-support-officer\/495a9b7c-dd82-477e-9789-eed24bf0754b\/\">Learn more \n                    <\/a>\n                \n                \n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/Swiper\/5.4.5\/css\/swiper.min.css\" integrity=\"sha512-uCQmAoax6aJTxC03VlH0uCEtE0iLi83TW1Qh6VezEZ5Y17rTrIE+8irz4H4ehM7Fbfbm8rb30OkxVkuwhXxrRg==\" crossorigin=\"anonymous\"\/>\n\t<a href=\"\/jobs\/\">See all jobs<\/a>\n<!-- 3-Column Icon Start -->\n                      <h2>Why Hudson?<\/h2>\n                          <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Untitled-design-22.png\" alt=\"Card Icon\" \/>\n                                                  <h5>Built on trust. Backed by experience.<\/h5>\n                                                                          <p>Australian owned and operated, with 40 years of being trusted by clients and candidates.<\/p>\n                          <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Untitled-design-23.png\" alt=\"Card Icon\" \/>\n                                                  <h5>Human-first, tech-enabled.<\/h5>\n                                                                          <p>We lead with relationships backed by smart, innovative technology that enhances how we connect, match, and support our clients and candidates.<\/p>\n                          <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Untitled-design-24-1.png\" alt=\"Card Icon\" \/>\n                                                  <h5>Specialists in talent. Experts in delivery.<\/h5>\n                                                                          <p>We combine deep industry knowledge with access to prequalified, curated talent pools so you get the right people, right when you need them.<\/p>\n                          <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/06\/Untitled-design-26.png\" alt=\"Card Icon\" \/>\n                                                  <h5>Inclusive by design.<\/h5>\n                                                                          <p>We champion diversity and inclusion within our teams and in partnership with our clients to build workplaces where everyone belongs.<\/p>\n<!-- 3-Column Icon End -->\n<!-- Custom Form Start -->\n                      <p>How can we help?<\/p>\n                                <p>Are you looking for a job? <a href=\"\/jobs\/\">Search our latest jobs here<\/a><\/p>\n                      <!-- Removed Libre Bodoni font -->\n        <img decoding=\"async\" src=\"https:\/\/cdn-01.cms-ap-v2i.applyflow.com\/hudson-main-site\/wp-content\/uploads\/2025\/05\/Why-Hudson-Homepage-image-5.png\" alt=\"Form Backdrop Image\" \/>\n<!-- Custom Form End -->\n<section>\n                  <h2>FAQs<\/h2>\n                  <h5>How can I get advice on salaries?<\/h5>\n                                      <p>Contact us and we can help answer some simple questions regarding salary and <br \/>cost fast. We offer advice on salaries for full time, temporary\/contract, remote <br \/>and offshore roles to help you learn about competitively priced options and <br \/>understand about salary and benefits.<\/p>\n                  <h5>What kind of roles do you hire for?<\/h5>\n                                      <p><strong>CX\/Contact Center\u00a0<\/strong><\/p>\n<ul>\n<li>Team Leader<\/li>\n<li>Contact Center<\/li>\n<li>Customer Experience<\/li>\n<li>Call Centre<\/li>\n<li>Service Delivery<\/li>\n<li>Customer Engagement\u00a0<\/li>\n<li>Collections<\/li>\n<li>Claims<\/li>\n<\/ul>\n<p><strong>Customer Service<\/strong><\/p>\n<ul>\n<li>Customer Care<\/li>\n<li>Client Success<\/li>\n<li>Customer Service<\/li>\n<li>Customer Relations<\/li>\n<li>Client Experience\u00a0<\/li>\n<\/ul>\n<p><strong>Administration\/Data Entry<\/strong><\/p>\n<ul>\n<li>Data Entry\u00a0<\/li>\n<li>Administration\u00a0<\/li>\n<li>Records Management\u00a0<\/li>\n<li>Data and Office Administration<\/li>\n<li>Documentation\u00a0<\/li>\n<li>HR Administration\u00a0<\/li>\n<\/ul>\n<p><strong>Finance &amp; Accounting Support<\/strong><\/p>\n<ul>\n<li>Accounts Payable\u00a0<\/li>\n<li>Accounts Receivable\u00a0<\/li>\n<li>Finance Assistant\u00a0<\/li>\n<li>Billing and Invoicing\u00a0<\/li>\n<li>Payroll\u00a0<\/li>\n<li>Reconciliation\u00a0<\/li>\n<\/ul>\n<p><strong>Reception\/EA<\/strong><\/p>\n<ul>\n<li>Front Office\u00a0<\/li>\n<li>Executive Assistant\u00a0<\/li>\n<li>Receptionist\u00a0<\/li>\n<li>Administrative Assistant<\/li>\n<li>Office Manager<\/li>\n<li>Personal Assistant\u00a0<\/li>\n<li>Medical Assistant\/Administrator\u00a0<\/li>\n<li>Concierge\u00a0<\/li>\n<\/ul>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Trusted talent solutions for high-volume, high impact Government roles In the public sector, frontline administration and customer-facing roles are essential to delivering the services Australians rely on every day. Whether you&#8217;re scaling up for a new policy initiative, backfilling critical vacancies, or building a long-term workforce strategy, we help you source the right talent, efficiently,&hellip;<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","footnotes":""},"class_list":["post-5088","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/comments?post=5088"}],"version-history":[{"count":12,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5088\/revisions"}],"predecessor-version":[{"id":6055,"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/pages\/5088\/revisions\/6055"}],"wp:attachment":[{"href":"https:\/\/au.hudson.com\/af-api\/wp\/v2\/media?parent=5088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}