Many organisations juggle multiple vendors, inconsistent processes, and limited visibility across their hiring. Whether you’re managing contractors, scaling permanent recruitment, or trying to improve the management of both there’s a smarter way forward. 

At Hudson, we offer three strategic talent solutions to help you take control: Managed Service Programs (MSP), Recruitment Outsourcing, and Total Talent Solutions. Here’s how they work, and how to choose the right one for your business. 

What is a managed service program (MSP)? 

An MSP is a smart way to manage your contractors and the panel that supply them. 

It provides oversight and management of your contingent workforce program, giving you the visibility you need to save money, reduce risks and improve the user experience.  

How we make MSP work for you  

• Onsite expertise – Our specialist teams are embedded in your business, offering real-time support and cultural alignment.
• End-to-end delivery – We manage planning, approvals, sourcing, screening, interviews, background checks, onboarding, payroll, extensions, conversions and off-boarding. 
• Vendor neutrality – We work transparently with all suppliers to ensure you get the best talent, where and when you need it. 
• Cost reduction & avoidance – We deliver measurable savings from commencement  
• Reduce your workload – We do the heavy lifting, allowing you to focus on your core business. 
• Improve the user experience – We ensure all users have a great experience, including hiring managers, candidates, contingent workers and suppliers. 
• Compliance confidence – We manage risk and ensure every contractor meets legislative and policy requirements. 
• Integrated tech stack – We bring all the tech needed to manage the end-to-end solution, removing the need to purchase expensive VMS platforms.  
• Real-time reporting – Dashboards give you full visibility over spend, performance, and pipeline. 
• Scalable support – Whether you have 50 or 5000 contractors, our MSP model flexes with your needs. 

Best for: Organisations with a contingent workforce or 30 or more who want to save money, reduce risks and improve the supply of contingent talent.  

What is recruitment outsourcing? 

Recruitment outsourcing is embedded recruitment expertise. 

We become part of your team, managing the full permanent recruitment lifecycle from planning to onboarding, transforming your talent programs and saving you time and money. 

What Hudson Recruitment Outsourcing looks like in action 

• Embedded talent partners – Our specialist recruiters work onsite, aligned with your business, as an extension of your team. 
• End-to-end delivery – We manage planning, approvals, sourcing, screening, interviews, background checks and assessments, offers, and onboarding. 
• Strategic talent programs – we can assist with diversity and employer brand programs, hiring manager upskill, on-boarding effectiveness, graduate & apprenticeship programs 
• Reduce your workload – We do the heavy lifting, allowing you to focus on your core business 
• Focus on building talent pipelines – We don’t wait for the vacancy to arise we are continuously sourcing and building talent pipelines for the roles you need, reducing your time to hire. 
• Improve the user experience – We ensure all users have a great experience, including hiring managers, candidates and suppliers. 
• Cost reduction – We deliver measurable savings from commencement  
• Compliance confidence – We manage risk and ensure legislative and policy compliance.  
• Integrated tech stack – We bring all the tech needed to manage the end-to-end solution, removing the need to purchase expensive ATS platforms. Alternatively, we can optimise the tech you already have in place.  
• Data-driven decisions – We provide real time reporting to continuously improve the talent acquisition function and quality of hire. 
• Scalable and flexible – Our model adapts to your hiring volume and business priorities. 

Best for: Organisations with 30 or more hires a year, who want to improve recruitment outcomes, provide better support to hiring managers and save money.  

What is a total talent solution? 

A solution managed via one partner for all categories of labour – permanent, temp and contract – and all roles from entry level through to senior executives.  

It provides oversight and management of all hiring, enabling a co-ordinated talent strategy that aligns to your business goals and needs.  

How Total Talent works in practice 

• One point of contact – Simplify program governance with one partner and one platform.
• Co-ordinated talent strategy – We align all hiring to your business goals and needs. 
• Smarter workforce planning – We forecast demand and recommend the most appropriate hiring mix. 
• Embedded talent partners – Our specialist team work onsite, aligned with your business, as an extension of your team. 
• Strategic talent programs – we create lasting impact by partnering with you on diversity and employer brand programs, hiring manager upskill, on-boarding effectiveness, graduate & apprenticeship programs and talent pipelines. 
• Vendor neutrality – We work transparently with all suppliers to ensure you get the best talent, where and when you need it. 
• End-to-end delivery – We manage the end-to-end process for permanent hiring, temps and contractors. 
• Improve the user experience – We ensure all users have a great experience, including hiring managers, candidates, contingent workers and suppliers. 
• Reduce your workload – We do the heavy lifting, allowing you to focus on your core business 
• Cost reduction – We deliver measurable savings from commencement  
• Compliance confidence – We manage risk and ensure legislative and policy compliance.  
• Integrated tech stack – We bring all the tech needed to manage the end-to-end solution, removing the need to purchase expensive ATS or VMS platforms. Alternatively, we can optimise the tech you already have in place.  
• Data-driven decisions – We provide real time reporting to continuously improve the talent acquisition function and quality of hire. 
• Scalable and flexible – Our model adapts to your hiring volume and business priorities. 

Best for: Enterprises seeking a future-ready, integrated workforce strategy with 60 or more permanent, temp and contract hiring volumes. 

Finding the right fit  

Not sure which model is right for your business? Here’s a quick way to think about it: 

• Go with MSP if you need better visibility, control, performance and compliance across your contractor workforce and supplier panel. 

• Choose recruitment outsourcing if you want embedded expertise that transforms your permanent hiring function to deliver better quality talent, faster and at less cost.  

• Opt for Total Talent if you’re ready to bring all your hiring under one partner, to manage talent acquisition and on-boarding in a more co-ordinated and strategic manner, to improve alignment to your business goals and needs. 

Each model solves a different challenge. The right fit depends on where you are now and where you want to go. 

Ready to build a smarter workforce? 

Whether you need to improve contingent workforce management, scale and transform permanent hiring, or co-ordinate both programs more effectively, Hudson can help. 

Let’s talk about the right workforce solution for you. 

Kimberley Hubble – Head of Talent Solutions
kimberley.hubble@hudson.com
0416 270 642